Frequently Asked Questions (FAQ)

1. What types of products do Reef Mafia Apparel and Fishing Gear offer? Reef Mafia offers a wide range of products including fishing apparel, rods, gaffs, nets, hats, and accessories designed for style and functionality.

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2. How can I place an order? You can place an order directly through our website by browsing our collections, selecting your desired items, and following the checkout process

 

3. What payment methods are accepted? We accept various payment methods including major credit cards, PayPal, and other secure payment options.

 

4. What is your shipping policy? We offer a flat rate shipping fee of $7, with free shipping on orders over $99. Orders are typically processed within 1-3 business days.

 

5. Can I return or exchange an item? Yes, we accept returns and exchanges within 30 days of purchase, provided the items are in their original condition. Please refer to our return policy on the website for more details

 

6. How do I contact customer service? You can reach our customer service team through our website's "Contact Us" page. We are here to assist you with any questions or concerns.

 

7. Do you offer size guides for apparel? Yes, we provide size guides for all apparel items on their respective product pages to help you choose the right fit

 

8. Are there any discounts or promotions available? We occasionally offer promotions and discounts. To stay updated, subscribe to our newsletter or follow us on social media for the latest news

 

9. Where can I find information about new products? You can find information about new arrivals and product launches on our homepage or by subscribing to our newsletter for updates.

 

10. Do you have a loyalty program? We do not have a loyalty program, but we encourage you to check back for future updates as we may introduce one soon.